Case Study: AI-Powered Personalized Web Content for Higher Education

Overview

 A leading public research university wants to implement an AI-based adaptive web content solution. The goal is to increase student engagement and improve undergraduate enrollment outcomes by delivering personalized and data-driven web experiences.

Challenge

Higher education institutions face increasing competition to attract and retain prospective students. Our client sought to:

  • Improve undergraduate recruitment efforts through customized, real-time web content.
  • Provide personalized experiences to prospective students and families without requiring login credentials.
  • Enhance data visibility and optimize content strategies based on user behavior and engagement insights.
  • Integrate seamlessly with their existing Drupal-based website and Slate CRM system without impacting site performance.

Solution

HiEd Success delivers a comprehensive solution that leverages advanced AI technology to meet the institution’s needs. Key components includes:

  • Adaptive Web Content
    • Delivers real-time, personalized responses based on visitor behavior, interests, and engagement data.
    • Enables the institution to provide targeted, interest-based content without manual intervention.
  • Dynamic Forms
    • Embedded intelligent forms tailored to each visitor’s behavior and engagement history.
    • Allows seamless integration with marketing campaigns and tracking through UTM codes.
  • Advanced Analytics and Dashboards
    • Provides a 360° view of prospective student interactions, tracking engagement from inquiry to enrollment.
    • Offers a actionable insights to optimize content and enhance the overall student experience.
  • Seamless System Integration
    • Real-time data synchronization with Slate CRM via API integration.
    • Design to work effortlessly with the university’s Drupal-based website, ensuring no impact on site speed or performance.

Results

  • Increase engagement with personalized web content tailored to each visitor.
  • Higher conversion rates from prospective students to inquiries and applications.
  • Improve decision-making through actionable data insights and advanced reporting tools.
  • Scalable and future-ready solution with potential for expansion beyond the pilot phase.

Why HiEd Success?

HiEd Success specializes in delivering AI-driven solutions that help universities meet strategic enrollment and engagement goals. Our expertise in system integration, data analytics, and higher education-specific solutions ensures measurable results and long-term success.

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