Products

Background As college admissions evolve, institutions face mounting pressure to efficiently manage an increasing number of student applications, particularly from transfer students. Traditional transcript evaluation and transfer articulation processes are time-consuming, error-prone, and often lack the agility required for modern student expectations. These inefficiencies can delay enrollment decisions, frustrate students, and strain administrative resources. To […]

Background Educational institutions often operate with dispersed information systems, leading to inefficiencies, duplicated efforts, and challenges in compliance and communication. Staff and students frequently struggle to access the information they need—whether it’s academic policies, onboarding materials, or course guidelines. To address this, HiEd Success developed an AI-enabled Knowledge Base solution designed to centralize institutional knowledge,

Background Educational institutions often struggle to efficiently connect students with the right academic programs, career opportunities, and financial support. Misalignment between student profiles and institutional offerings can lead to lower satisfaction, reduced graduation rates, and underutilized resources. To overcome these challenges, HiEd Success developed an AI-driven Matching Algorithm solution. This advanced tool helps institutions streamline

Background Educational institutions face challenges in managing student engagement through call inquiries between students and academic coaches. High call volumes, prolonged resolution times, and a lack of actionable insights lead to inefficiencies in addressing student concerns. Additionally, unresolved issues contribute to dissatisfaction, negatively impacting retention rates and institutional reputation. To address these challenges, HiEd Success