Scalable AI-Enabled Video Interview Platform for Talent Acquisition

Background

A large public university system with multiple campuses and statewide outreach centers relies on a centralized Talent Acquisition (TA) team to manage the recruitment process for all non-teaching roles. The team supports full-cycle recruitment and collaborates with hiring managers across all campuses to ensure streamlined hiring practices. With over large no. of video interviews conducted in the past year and volume expected to rise, the institution is seeking a modern video interview solution that emphasizes security, efficiency, and user experience.

The TA team currently uses video interviews primarily for pre-screening applicants. Links to candidate recordings are shared with hiring managers who review them and decide who moves forward in the hiring process. As usage grows, there is an increasing need for enhanced platform capabilities, upgraded security, and AI features to support a more efficient and equitable hiring experience.

Objectives

• Simplify and streamline the candidate pre-screening process.
  
• Enhance candidate experience with an intuitive, accessible platform.
  
• Support structured feedback collection from hiring managers and search committees.
  
• Ensure video data is stored securely and deleted after a defined retention period.
  
• Enable unlimited users with role-based access controls.
  

Proposed Solution:

AI-Enabled Video Interview Platform HiEd Success is prepared to develop and deliver a video interviewing platform that meets the institution’s scale, security, and process optimization needs. The platform will be equipped with smart features to enhance user experience while maintaining compliance with data privacy standards.

Core Features

• Flexible, Asynchronous Video Interviewing
  
  • Candidates record video responses to pre-set questions at their convenience.
    
  • Interviews are accessible to hiring managers anytime, anywhere—including international applicants.
    
• Role-Based Access Control
  
  • Talent Acquisition professionals have full administrative access.
    
  • Hiring managers have limited review and feedback capabilities.
    
• Structured Feedback & Collaboration
  
  • Built-in tools for reviewers to leave time-stamped notes.
    
  • Collaborative scorecards and feedback templates to support objective evaluation.
    
• AI-Powered User Experience Enhancements
  
  • User-friendly setup with smart reminders and auto-save features.
    
  • Optional AI-generated video transcripts and summaries to assist with quick review.
    

Security & Compliance

• Secure Cloud-Based Storage: All videos stored in encrypted environments with daily backups.
  
• Auto-Deletion Protocols: Configurable video retention policies ensure data is deleted after defined timeframes.
  
• Data Privacy Compliance: Adheres to SOC2, FERPA, and international data standards for global candidate access.
  

Scalability & Access

• Unlimited User Access: Platform licensing allows institution-wide use.
  
• Global Availability: Supports candidates from any geographic location.
  
• Mobile-Friendly Interface: Ensures accessibility across devices and bandwidth conditions.
  

Support & Implementation

• Training & Onboarding: Includes role-specific training for TA teams and hiring managers.
  
• Ongoing Support: Access to dedicated customer success manager and technical support channels.
  

Why HiEd Success?

• Expertise in Education-Focused Platforms: Proven history delivering custom solutions for institutions with multi-campus structures.
  
• User-Centric Design Philosophy: Platforms built for both administrative ease and candidate comfort.
  
• Commitment to Compliance: All products designed with data governance and accessibility in mind.
  

Conclusion

HiEd Success is prepared to deliver a secure, scalable, and AI-enhanced video interview platform that meets the growing needs of higher education talent acquisition teams. Our solution supports an inclusive candidate experience, improves hiring efficiency, and ensures data security across institutional recruitment operations.